Passengers with travel tickets on Monarch are entitled to refund and compensation

The end of Monarch, declared bankruptcy and ceased to operate. The airline left the Algarve hoteliers with payments in arrears worth 36 million euros, for the months of August and September. The airline took 80,000 tourists to the south of the country through tour operators that left unpaid payments.

Tourists paid directly to tour operators such as Monarch Holidays, Somewhere2stay and Avro. This companies from the same group now have no way to pay off the debt.

The National Authority of Civil Aviation (ANAC) informs passengers with trip marked with this airline who are entitled at least to refund of the ticket’s value and compensation if the cancellation occurred less than two weeks in advance.
In a statement, the regulator reports that passengers have to receive the refund of the additional costs they have incurred due to cancellation of their flight, provided they have been proven.
The aviation regulator in Portugal also asks the passengers to inform the ANAC of the requests sent, through the following e-mail address: passageirosmonarch@anac.pt.
Passengers with travel tickets on Monarch are entitled to refund and compensation

The Fall of Monarch

Leave a Reply

O seu endereço de email não será publicado. Campos obrigatórios marcados com *